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  1. Accredited Courses
  2. Troubleshoot
  3. Troubleshoot

Troubleshoot

Solve problems using our content and features

  • What does “Locked until prerequisites are complete” mean?
  • I can’t see my purchased Accredited course – why is that?
  • A video is not working properly—what can I do?
  • How can I prevent the summary note from popping up at the end of a video?
  • How can I prevent the quiz questions from popping up during the lesson?
  • What kind of support is available in Accredited Course Programs?

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